It learns your shop
Connect Shopmonkey and your customers, vehicles, repair orders, invoices and payments come in on their own.
- Drafts replies in one click
- Books cars from your website
- Follows up declined work
- Brings regulars back
- Reads your parts invoices
- Closes the week
The operating system that runs your auto repair shop
Fill your bays, answer every customer, and keep your regulars coming back. All on top of Shopmonkey.
Built and used every day inside an independent repair shop. Product screens shown with demo data.
The problem
Three jobs stand between you and the cars.
VehicleDesk takes all three off your plate, so fixing cars goes back to being the whole job. You run the bays. It runs the front office.
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Texts sent by AI on its own
Every AI reply is a draft. Someone on your team reads it, edits it and presses Send.
Texting and AI replies
How the inbox works
- Handled by VehicleDesk
Filling the bays
Online booking, a week-by-bay schedule, reminders that go out
- Handled by VehicleDesk
Keeping up with every customer
Texts answered, declined work followed up, regulars brought back
- Handled by VehicleDesk
Knowing what the shop made
Parts costs, the cash drawer, the weekly close
- Yours again
The work you're actually great at
Fixing cars right the first time
Built for how your shop actually runs
One place for the front counter and the owner's office, built for independent repair shops that run on Shopmonkey.
Approve in seconds
Drafts are one click away
Ask for a draft and VehicleDesk writes the next move: a reply to a customer's text, a reply to a Google review, the lines of a parts invoice. Then it waits for you. Nothing goes out without your OK.
Texting and AI replies
A reply written from the conversation, the car and the work on file.
Parts invoice scan
Photograph a vendor invoice and the lines come back as a draft to check.
Get booked
Fill the bays from your website
Customers pick a service and a time on your booking page, day or night. The request lands on the bay board for you to confirm, and scheduling it creates the customer, vehicle and estimate in Shopmonkey.
Online booking
A booking link for your website and Google profile.
Bay board
The whole week by bay, with open time in plain sight.
Answer every customer
Every text in one place. Every car accounted for.
One inbox for the whole counter. Waiting customers come first, with their car and open work beside the thread, so nothing slips through the cracks.
Shared text inbox
Every customer text in one place, waiting customers first.
Owner dashboard
Past-due invoices, waiting texts and booking requests every morning.
Win back revenue
Declined work that comes back as booked work
Every 'not today' is kept with its dollar value. Advisors get a call list with the work to offer, and follow-up texts go out to customers who agreed to hear from you.
Declined work follow-up
Four stages from open to scheduled, with the value on every card.
Automations
Check-ins, review requests and win-backs, paced and in shop hours.
Know your numbers
Close the week knowing exactly what you made
Parts costs, payments, the cash drawer and payroll come together in a four-step weekly close, with each partner's share worked out when you close it.
Weekly close
Four steps, from costs to the final review.
Bank and reports
Balances read through Plaid, and 13 reports that drill down to the jobs.
Software that runs independent repair shops
The people who run it are not software people. VehicleDesk fits the shop day you already have, from the first text in the morning to the weekly close.
Owners
See the money waiting on you every morning, and close the week knowing what you made.
Owner dashboard • Weekly close • Profit sharing • Reports
Service advisors
Answer every text, call the right customer next, and book the job.
Text inbox • Call list • Bay board
The front counter
Bookings, reminders and pick-ups handled from one place, with the customer's whole story on screen.
Online booking • Reminders • Customer profiles • Floor board
Parts
Vendor invoices matched to repair orders, with returns, cores and credits under control.
Invoice scan • Returns • Cores • Vendor costs
The whole team
One login for every owner, advisor and technician, with the right access for each role.
Roles • Two-step sign-in • Audit history
Texting that sounds like your shop
Texts from your shop's number, one inbox for the counter, and replies drafted for you. Customers get answers, and you stay on the job.
Phone screen: a customer asks about a brake check on Thursday, and a reply drafted on request waits with Send and Edit buttons.
NoteDrafts use the conversation, the car and the work on file
NoteNothing sends until you press Send
Phone screen: an automatic appointment confirmation and a reminder, each marked Automatic and Delivered.
NoteConfirmations and reminders for customers who agreed
NoteSkipped when Shopmonkey already sends one
Phone screen: three drafted check-in texts for after a visit, Warm, Straightforward and Detailed, with the warm one selected.
NoteThree versions to pick from
NoteAdd your Google review link if you want it
Phone screen: an automatic follow-up about declined brake pads with their $340 value, the customer's reply, and a drafted answer.
NoteEach declined quote comes back with its value
NoteSent 9 AM-6 PM, at a steady pace
Phone screen: an automatic review request text sent after a visit, with a Google review link.
NoteAsked after a visit, once you switch it on
NoteReviews land in one list, with replies drafted on request
Phone screen: a customer replies STOP and the thread confirms that no more texts go to that number.
NoteSTOP and plain-language opt-outs are honored
NoteTexts are checked against opt-outs before they send
It drafts first, then waits for you You stay in control
You approve, it sends
Ask for a draft and the reply is written for you. Read it, edit it, or write your own. Nothing sends until you press Send.
It follows your rules
Automatic texts go only to customers who agreed, only between 9 AM and 6 PM, and every one starts switched off.
And it's all one desk
Everything a shop needs to book cars, keep customers and know its numbers: one place, one bill, no stitched-together tools.
- Online bookingCustomers book from your website, day or night
- Bay boardThe whole week by bay, with open time in plain sight
- Text inboxWaiting customers first, the car beside every thread
- AI reply draftsA reply written from the conversation, sent by you
- Google reviewsEvery review in one list, with a reply drafted
- Declined workEvery 'not today' kept with its dollar value
- AutomationsCheck-ins, reminders and win-backs, in shop hours
- Customer profilesVehicles, visits, payments and notes on one page
- Parts and invoice scanVendor invoices read into drafts you check
- Weekly closeFour steps to the week's real profit
- Reports13 reports that drill down to the jobs
- Bank balancesRead-only through Plaid, beside the weekly close
Why VehicleDesk
Other tools give you a to-do list. VehicleDesk does the legwork.
Shopmonkey runs your jobs, estimates and invoices. VehicleDesk handles what happens around them: the bookings, the texts, the follow-ups and the weekly numbers, all reading from the same records. Nothing falls through.
| What it covers | VehicleDesk | Separate tools |
|---|---|---|
| Your Shopmonkey data | Read in on its own, kept current | Exported and typed in again |
| Customer texts | One inbox, with replies drafted | Personal phones and sticky notes |
| Declined work | Every quote kept and followed up | Forgotten when the car leaves |
| The weekly numbers | Closed in four steps | A spreadsheet on Sunday night |
| The bill | One subscription | Four and counting |
Live demo
Don't take our word for it. See it on your own shop.
In 30 minutes we walk through your shop's day on real screens: the texts waiting, the bays, the declined work and the week's numbers.
Live text
Incoming
Hi, is anyone free to look at my brakes this week? They're grinding.
Sorry to hear that! We can see your Civic Thursday at 10:00 AM. Does that work?
Thursday works.
You're booked for Thursday at 10:00 AM. See you then!
Booked: Thursday, 10:00 AM · Bay 1
Works with the tools you already use
See all integrationsA day on VehicleDesk
Built inside a working repair shop, used every day
VehicleDesk runs the front office of an independent repair shop every day. These are the moments it handles.
Read the shop guidesThe front office for independent auto repair shops on Shopmonkey: online booking, a shared text inbox with replies drafted for you, follow-ups that sell declined work and bring customers back, parts costs, and a weekly close that shows what the shop made. Shopmonkey stays your system of record for jobs, estimates and invoices.