Explore
Test how review triage should work.
The preview organizes rating distribution, unanswered reviews, reply quality, customer context, and review-specific preparation without presenting fixtures as provider data.
Reputation
The screen below demonstrates review distribution, unanswered-review triage, reply preparation, and mismatch checks with synthetic evidence. Live Google Business Profile import and publishing remain provider-dependent.

How it works
The feature stays connected to source context and makes each staff-controlled transition visible.
Explore
The preview organizes rating distribution, unanswered reviews, reply quality, customer context, and review-specific preparation without presenting fixtures as provider data.
Prepare
Reply preparation and private-first request templates remain review steps until provider access and the appropriate delivery path are active.
Validate
The backend foundation models OAuth connection, account and location selection, provider errors, quota, and last sync. The triage screen below does not present those states as live provider telemetry.
Connected workflow
A useful response starts with the customer and service history, follows the same communication safeguards as other outreach, and remains separate from Google connection readiness.
Review the vehicle, service, invoice, notes, and prior contact context behind a review.
Explore the connectionKeep drafts, eligibility, consent, suppression, provider state, and delivery evidence distinct.
Explore the connectionInspect connection ownership and provider-dependent availability before treating the workflow as live.
Explore the connectionLimits and trust
They demonstrate the product direction and cannot be presented as a connected shop's Google reviews, reply history, or provider telemetry.
Live review import and reply require the approved Business Profile API access, OAuth connection, location selection, quota, and production verification.
Practical workflow review
Preview the workflow-review agenda, current product scope, safety boundaries, and implementation questions before public requests open.